Returns & Exchanges

At Blackbird Farms, we stand behind the quality of our farm-to-table products; if your order arrives damaged or doesn't meet our freshness standards, we are committed to making it right. Due to the perishable nature of our artisanal food items, we offer replacements or store credit for eligible concerns within 7 days of delivery.

Return Process

• 1.
  Contact Support

  Email our farm team at [email protected] within 7 days of receiving your order, including your order number and a brief description of the issue.

• 2.
  Provide Documentation

  Please attach clear photos of the product and the shipping packaging so we can document quality control issues or transit damage for our courier partners.

• 3.
  Review Process

  Our quality assurance team will review your request within 48 hours to determine if a replacement, refund, or store credit is the best solution for your specific case.

• 4.
  Resolution Delivery

  Once approved, we will immediately process your replacement shipment or issue a credit to your original payment method, ensuring you can enjoy our harvest without worry.